The TBS Team
TBS TRAVEL is a cruise specialty agency. Customer Service is the primary focus of our agency. The industry pricing is determined by the suppliers so without exceptional service, our clients would not appreciate the true value of TBS Travel. We encourage our clients to contact us for questions, assistance in selecting and booking the vacation they've been dreaming about. We handle all the details so they have the vacation they deserve.
TBS Travel is the #1 travel agency for all your cruise worldwide. With over 30 years experience in personal and professional travel including extensive cruise experience, the principals and associates of TBS Travel are here to make your cruise vacation dreams a reality.
Our specialties include:
Some of the services we offer our customers:
These are just a few of the reasons why TBS Travel is first in Customer Service. This is confirmed by the volume of repeat business we enjoy and the many emails we receive from our clients. We know there are many ways for our clients to book a vacation - the best way is to look for the experienced professional who works full time in travel. Read about us below - we are here, when you are ready.
Our Experienced Staff
Steve Tanzer, ECC, LCS, IATAN
With a background in business development, sales management and marketing, Steve leads the sales and marketing efforts at TBS Travel.
Steve holds the distinguished Elite Cruise Counsellor (ECC) accredidation PLUS the Luxury Cruise Specialist (LCS) designation awarded by the Cruise Line Industry Association (CLIA) demonstrating his proficiency in knowledge and experience as a specialist in the cruise line industry. Additionally, Steve has extensive personal cruise experience with more then 60 cruises across the all three industry tiers:
Steve’s travels include cruises in the Eastern, Western and Southern Caribbean, Eastern and Western Mediterranean, Northern Europe, full Panama Canal transit, Mexican Riviera, Canada & New England, Bermuda, Bahamas and Alaska.
He has visited 34 different countries and too many ports to count so that he has first hand experience in helping his clients choose the right cruise.
To reach Steve send an email to .
Steve is a graduate of the following Industry Programs and Certifications:
Barbara Tanzer, MCC, LCS, IATAN
Barbara's specialty and experience is in Operations/Training. She manages all aspects of TBS Travel’s business operations and customer service. In order to train our agency force, she has learned about the product line, the opportunities and enforces the standards we have in place for Customer Service. Barbara is hands on for database management, commissions, customer service and accounting. She keeps the company compliant, operational and competitive. Because she manages her responsibilities, the sales force is free to focus on getting the information to the customer.
Barbara has extensive cruise experience having cruised in many parts of the world (Caribbean, Eastern and Western Mediterranean, Alaska, Panama Canal, Transatlantic, and New England and Canada on over 50 plus cruises, 8 different cruise lines and 40 plus different ships.
To reach Barbara send an email to .
Barbara has completed the following training and certifications:
Monday-Friday 9:00 AM to 6:00 PM EST
Saturday & Sunday - By Appointment
Speak with a Cruise Professional call (877) 492-1201
Customer Service: (407) 320-0700
Questions & Quotes:
P.O. Box 951476
Lake Mary, FL 32795