Frequently Asked Questions

FAQ’s - Frequently Asked Questions

  1. TBS Travel specializes in cruise travel worldwide. What if I want to book a destination vacation or tour or just need car rental or air?

    TBS Travel is a full service travel agency. As such TBS Travel can handle all your travel needs whether for that special destination vacation you have dreamed of to the Caribbean, Europe, Alaska and Africa, a cruise to the Mediterranean, Alaska, the Caribbean or Asia, or that special tour you have always wanted to do anywhere in the world.

    TBS Travel works with the best tour operators, cruise lines, and destination resorts around the world. Where do you want to go? Let us know and we will do all the work to make your vacation dreams come true. Send us an email at and let's start planning your vacation. If you prefer to research and book your own travel arrangements including air and hotel you may do so by clicking on the Book Online button here or at the top of any website page.

  2. I have a group who wants to do the same vacation. Does TBS Travel work with groups?

    TBS Travel specializes in group travel. Tell us what you want to do, where you want to go and when you want to go and let us handle your groups travel needs. Our travel consultants will mange your travel arrangement so you don’t have to be burdened with all the details. Simply send us an email at .

  3. Do I need travel insurance?

    The decision to purchase travel insurance is a personal one based upon your own circumstances and need. Our personal experience when traveling is that having travel insurance in place gives us piece of mind that should something happen like a sudden illness or injury that we have in place a plan to get us the necessary care and transportation if needed.

    It is very important that you determine your own need, select the travel insurance that meets your need and review the terms and conditions of the policy to ensure that it provides the coverage you require. TBS Travel assumes no responsibility for the decision to purchase travel insurance or the type and level of travel insurance selected by its clients.

  4. Why should I use a travel agent? I can make my own reservations on the Internet.

    Many people do spend hours researching and price comparing and then make their own arrangements using the internet. TBS Travel has made this also possible using its website. Here you can do all your research, compare prices and itineraries and if you prefer book your own travel right in the comfort of your own home or office. If you wish to book your own land package, air and/or hotel simply click on the Book Online button.

    You should however not lose sight of when it makes sense to use a qualified travel consultant. It does not cost anymore to do so. If a travel agency wants to charge you for their service, change agencies. Remember the travel suppliers pay qualified agencies commissions for managing client bookings.

    Here are a number of reasons for working with a qualified travel consultant.

    As Professional Travel Consultants you can rest assured we will:

    • Take the time to get to know you and what your vacation dreams are so that your personal vacation dreams become reality.
    • Provide you priceless information, save you precious time, and assure you of great value and awesome experiences.
    • Always be available to assist you person to person -- even after you have booked and completed your travel.
    • Offer you industry expertise and insider knowledge on cruise and vacation travel - along with the guidance, experience, and know-how you require to make educated travel choices.
    • Be there for you while in the planning phase, work to get you the best deal in the booking phase, be there for you while your in the travel phase and most importantly be ready to hear all about your travels when you return.

    As professional travel consultants our name opens doors and guarantees value. So when you travel, you can do so with confidence - with the knowledge that you'll get more, simply by booking through us.

    Don't just imagine what you are getting when it comes to booking your vacation online-- know what you are getting! Save time and energy by planning your vacation with a professional travel consultant and get the best value for your dollar. By using the services of TBS Travel, you can plan your trip with ease by speaking with a knowledgeable, experienced travel professional.

    "Without a Travel Agent You are on Your Own" (American Society of Travel Agents).

  5. What if I need to change or cancel my travel after making final payment?

    Each travel provider has different policies regarding change or cancellation of bookings once final payment is made. This is where a travel consultant can help in working with the travel provided to work the possible alternatives that are available to you

    This is also one of the best reasons for purchasing travel insurance. Many travel policies include a cancellation provision. Discuss this with your travel consultant.

  6. Who is TBS Travel and how long have they been in the travel business?

TBS Travel has been in business since 2005. We are part of the TBS Group, a company incoprated in the State of Florida. We are registered with the State of Florida under the Florida Seller of Travel law (Florida Seller of Travel - Travel Planners International ST17873, TBS Travel - TI42264 & TI46340). TBS Travel is an affiliate of Travel Planners International a leading host agency based in Maitland, Florida. All travel is booked through Travel Planners International.